Refund Policy
Return and Refund Policy
At Rockin Spice Bombs, we are committed to providing high-quality, flavorful products right to your door. Due to the unique nature of our offerings, we've crafted a return and refund policy that addresses the specific needs associated with perishable goods.
Refund Eligibility
Before Shipment: We are able to offer refunds for orders that have not yet been shipped. Our orders are processed quickly, usually within 1-2 business days, so it's important to contact us promptly if you wish to cancel your order.
Damaged Products: If your product arrives damaged, please reach out to us immediately at info@rockinspicebombs.com. After evaluating the situation, we may opt to send you a replacement for the damaged items.
Non-Refundable Situations
Perishable Products: Given that Rockin Spice Bombs specializes in perishable goods, we cannot accept returns or exchanges. This policy ensures the safety and quality of our products remain uncompromised.
Taste Preferences: We understand that taste is a personal matter, and preferences can differ widely. Unfortunately, we cannot issue refunds based on individual taste dissatisfaction. We encourage our customers to review product descriptions and ingredients carefully before making a purchase.
Product Defects: In the unlikely event you encounter a defect with our product that isn't due to shipping damage, please get in touch with us. Provide a detailed description of the issue, and we will consider issuing a refund.
Contacting Us
For any questions or concerns about your order, or our return and refund policy, don't hesitate to contact us at info@rockinspicebombs.com. Our team is eager to ensure your satisfaction and will make every effort to address your needs effectively.